Complaint | Issue | Helpdesk Ticket | My Ticket HelpDesk Support System | ASP.NET Core | EF Core

Complaint | Issue | Helpdesk Ticket | My Ticket HelpDesk Support System | ASP.NET Core | EF Core

Description

Complaint | Issue | Helpdesk Ticket | My Ticket HelpDesk Support System | ASP.NET Core | EF Core

Complaint/Issue/Helpdesk/Ticket Management System is a complete web application build with ASP.NET Core (3.1), Identity Core, C#, EF code first approach.

Using these web applications you can create, update delete, read, and manage customer complaints smoothly with required data reporting, cool responsive UI, and firster paging, sorting, and searching functionality. Additionally, this system will store each user’s login history properly.

This application will allow you to collect all of your customer support requests from various channels and manages them from one place dynamically. You can add unlimited complaints/issues categories, status, and priority from the admin panel so that the end-users can create complaints/issues accordingly.

Technologies

Microsoft Visual Studio Community 2019, ASP.NET Core 3.1, IdentityCore, Entity Framework Code First, MS SQL SERVER 2017, AdminLTE 3.0.5, JavaScript, jQuery data table, bootstrap 4, sweetalert, toastr, Fontawesome etc.

Prerequisite Application

Microsoft Visual Studio Community 2019, Dot Net Core 3.1, MS SQL SERVER 2017, IIS, Chrome/Edge Browser.

 

Key Features

  • Major three modules: Complaint/User/Reporting
  • Modern, responsive, easy, and simple user interface to use
  • Fully dynamic and customized Complaint/Issue management system
  • MVC design pattern with clean code
  • ASP.NET Core, C#, Entity Framework Core, Code First approach
  • Roles base(Page-wise) user access permission
  • Create and manage Complaint/Issue
  • File attachment option in Complaint/Issue
  • Download/Delete attached file
  • Dynamic comment/feedback option on each Complaint/Issue
  • Proper notifications for every Complaint/Issue
  • Manage company logo, name, etc. from admin panel
  • Manage SMTP settings for email notification from the admin panel
  • Admin/User can easily close/update Complaint/Issue and have full control over it.
  • Admin can create unlimited Complaint/Issue categories, status, and priority
  • User login history
  • Reset password with a password reset link
  • Complaint/Issue status pie-chart summary for the admin user
  • Powerful admin panel and reporting system
  • Dynamic custom grids with column orders, faster data loading, pagination, and many more

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 7 days if a new version is released. We free support within 7 days.

2. After the purchase is confirmed, download links will be available for 7 days. If a license is required, please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

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