Ticketrilla – Ticket System for WordPress themes and plugins

Ticketrilla - Ticket System for WordPress themes and plugins

Description

Ticketrilla is Ticket System for your WordPress themes and plugins

Provide technical support for literally any product! Without any monthly payments, in less than 5 minutes!

Video 'How Ticketrilla works?'

Ticketrilla consists of two plugins: the server (this item), and the client:

  • The Server plugin is installed on the developer’s server which would be providing support.
  • The Client plugin is installed on the clients’ websites. This could be installed from the official WordPress plugins library

    • .

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‘Ticketrilla: Server’ features

  • Unlimited agents and tickets
  • Total control over the using of licenses on the addresses of clients’ websites and servers
  • Simple definition of “freeloaders” what use stolen tokens
  • Built-in licensing system

For Envato licenses support you need addon “Ticketrilla: Envato addon“

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‘Ticketrilla: Client’ features

  • Free client’s plugin in official catalog of WordPress
  • Receiving support for all purchased products in one place – on his website
  • Simplicity and comfort for using
  • Automatic search of products providing support with the help of Ticketrilla

Avaliable addons:

  • Ticketrilla: Envato Licenses
  • Ticketrilla: Client’s Server Information
  • Ticketrilla: Guest Access

View the Live Demo

Feel free to review our demo sites:

  • Server Plugin: https://server-demo.ticketrilla.com/wp-admin/, login – agent, password – agent
  • Client Plugin: https://client-demo.ticketrilla.com/wp-admin/, login – client, password – client

You can also test the client plugin by connecting to the test-server ‘server-demo.ticketrilla.com’

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Support

For support you can to connect to ‘support.ticketrilla.com’ from your ‘Ticketrilla: Client’

The manual for could be reviewed here.

Requrement

For correct work the plugin is needed:

  • WordPress v.4.9.0 and high
  • Enabled REST API

Changelog

Version 1.0.3 (09 Octomber, 2019)

- Fixed lot minor issues

Version 1.0.2 (23 July, 2019)

- Added new addon "Ticketrilla: Client's Server User" for requests of temporary users on client's WordPress server
- Fixed lot minor issues

Version 1.0.1 (26 June, 2019)

- Added new addon "Ticketrilla: Client's Server Info" for receiving information about client's server software and WP
- Fixed lot minor issues

Version 1.0.0 (09 April, 2019)

- Initial Release

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 7 days if a new version is released. We free support within 7 days.

2. After the purchase is confirmed, download links will be available for 7 days. If a license is required, please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

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