Description
WhatsApp Cloud API Chat Module for Perfex CRM
Note: This is a module for Perfex CRM.
Brief description
This module is designed to enhance the communication experience between staff members and clients within the Perfex CRM platform.
It offers a direct, real-time chat client through the Perfex dashboard, allowing staff to engage with clients in a more personalized and efficient manner.
The module leverages the official Cloud API of WhatsApp, enabling staff to send messages, images, attachments, videos, and voice messages to clients. It also includes status updates and integrates with Perfex CRM’s SMS notification system.
Features
- Real-time chat client through Perfex CRM’s admin area
- Send messages, images, attachments, videos, and voice messages to clients
- WhatsApp integration using the official Cloud API
- Status updates for messages
- Integration with Perfex CRM’s SMS notification system
- Ability to send documents and files
- Supports multiple languages, including English, German, Dutch, French, Italian, Ukrainian, Spanish, Turkish, Portuguese, and Brazilian