supportDesk PHP tickets system

supportDesk PHP tickets system

Description

supportDesk, a fast tickets system coded using CodeIgniter for ultimate speed and security.

Features:

  • Easy 3 steps Installation
  • Fully responsive, front and back end
  • Simple Flat Design
  • Coded using model-view-controller technique
  • Knowledge base articles
  • Articles rating
  • Articles privacy, allow only members to view specific articles
  • Tickets System
  • Tickets departments
  • E-mail notifications
  • Unlimited staff members
  • Automatic sitemap generator
  • Built-in reCAPTCHA
  • Brute force attack prevention
  • Bug reports system
  • Contact form
  • Auto-close tickets after inactivity
  • SEO friendly URLs
  • Attachments
  • Themes
  • Easy translation
  • Free updates
  • More is coming!

Requirements:

  • PHP 5.5 or higher, but we recommend 5.6 or higher
  • MySQL 5.1+

Tools used in the project:

  • CodeIgniter 3.1.6
  • AdminLTE 2.4

You can like us to get the latest updates news and announcements: Brackety’s page

If you need any help you can visit our support Brackety support

For a live demo: supportDesk Demo

Admin login:

E-mail:    [email protected]
Password:  adminadmin

Staff login

E-mail:    [email protected]
Password:  staffstaff

Customer login

E-mail:    [email protected]
Password:  useruser

CHANGE LOG

---- 1.0.0 ----
* Bug fixes and improvements
* Security improvements
* HTML valid pages
* Added attachments feature
* Now you can set a category to private
* Themes feature
* Translating now is easy
* Now you can use SMTP to send e-mails
* A fixed Installation Wizard

---- 0.1.3 ----
* Bug fixes, typos and improvements
* Got rid of the query printing bug
* Show latest tickets, articles and users on top
* If there is no contact e-mail, send it to the default one instead.
* Fixed the search bar in the admin/users page

---- 0.1.2 ----
* Bugs fixes and improvements
* Fixed the installation wizard
* Fixed remember me function for multiple devices
* Added auto close tickets after certain time of inactivity
* AJAX fetching for new replies on tickets (like a live chat)
* Changed the "Tickets handled by you" widget the dashboard
* Added resend verification e-mail option from the admin panel
* Clearing logs option
* SEO friendly URLs for articles
* Added draft option for articles

---- 0.1.1 ----
* Bugs fixes and improvements
* Different e-mail addresses for contacting and notifications

---- 0.1.0 ----
* Bugs fixes, typos and improvements
* Force HTTPS redirect
* Fixed the remember me function
* Force the user to remove the Install.php
* Force log out
* Articles privacy, hide private articles from visitors
* Article tags

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 7 days if a new version is released. We free support within 7 days.

2. After the purchase is confirmed, download links will be available for 7 days. If a license is required, please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

Related products