Description
Return Replace Refund & Exchange for WooCommerce RMA
Return Replace Refund & Exchange for WooCommerce RMABestow High-End Convenience with Easy and Secure RMA System. WooCommerce is a wonderful eCommerce solution for WordPress-powered stores.
What if the customer is not satisfied with a product purchased from your WooCommerce store?
It is obvious that the buyer would look forward to returning the item and seek to replace or exchange it for anything else. Unfortunately, there is no provision or feature on WooCommerce to allow the customers to place a request for return, replacement, or exchange. You can give more power to your potential buyers using our plugin which is Return Replace Refund & Exchange for WooCommerce RMA. This high functional feature-packed module has an intuitive interface offering a seamless experience for buyers as well as the sellers. Compatible with almost any WooCommerce theme and website configuration eases the entire operation whenever a customer needs to generate a return, replace, or exchange request. Return Replace Refund & Exchange for WooCommerce RMA provides you a superb well organized synced system to refund the money of return orders or exchange expensive orders to their customers with minimal efforts
Return
The admin can perform a series of tasks with this plugin from the dedicated customized dashboard:
- Adjust the settings to create rules for returns on a purchased item on the store- number of days from the date of purchase and others.
- The admin can view the requests placed by the customers in a table.
- View and change request status.
- Use filters to search details from the database.
Based on these rules, the customer may place a return request if he/she has received a faulty or damaged item, a different product from that mentioned in the description, etc.
A buyers can login to their account to see the list of items purchased on the site. From the list, they can choose one items to place a returnable request at a time.
Customers can easily withdraw their money by generating withdrawal requests to the admin directly. Return Replace Refund & Exchange for WooCommerce RMA provides their users a special well-synchronized system by which they can generate withdrawal requests easily and get paid by admin with very minimal effort.
This plugin features an Ajax-powered chat system. It allows a customer to contact the admin directly on a live chat after generating the return, replace, and exchange request.
- Automated Page Reload the balance amount from the vendor if the price of the product requested is lower than the item to be returned in exchange.
- Automated ReplyOur plugin features cutting-edge technology to send automated replies to customer queries when the admin is offline.
- Notification for Unread MessagesIf the admin or the customer has left the chat in between, both will receive a notification about the unread messages. Whenever they view a new tab, the new messages will appear.
- Customize Chatbot RepliesTo respond to customer queries and requests via chat support even when offline, the admin may set predefined answers for all possible questions. When a customer asks a question, he will receive the automated answer set by the admin. You may also add tags if required.
Mail System
This WooCommerce extension automatically generates and sends an email notification to the customer as well as the admin when a customer places a request for return, replace, or exchange.
If the customer cancels his request, the system will automatically generate a cancellation notification and send it to the customer as well as the admin.
The plugin also sends an automated notification to the customer whenever the admin changes the status of the return, replacement, or exchange request.
