FireHelp | Tickets , Live Chat and Knowledgebase

Description
Read Before Purchase!

Description

FireHelp is a complete customer support solution, that includes tickets , live chat and knowledgebase.
The software is built on the idea of it being very extendable, thus providing you with all tools to help you do so.

FireHelp | Tickets , Live Chat and Knowledgebase - 1

FireHelp | Tickets , Live Chat and Knowledgebase - 2

You can checkout the demo below:

Website: http://demo.firecrown.io

Admin panel: http://demo.firecrown.io/admin

Admin login:

Email : [email protected]
Password: admin

Staff login

Email : [email protected]
Password: jane

Customer login

Email : [email protected]
Password: demo

Why choose FireHelp ?

With Events feature, you can do amazing stuff, connect to service and have your data anywhere you want and most importantly, it’s simple and easy to customize to whatever fits your needs.

Change Log

Version 2.04 [ 7 July 2017 ]

+ Auto assign can be enabled for Admin when there are no staff
* bug fixes in multiple things

Version 2.0.3 [ 1 June 2017 ]

* CSS Enhancements for Internet Explorer 
* minor bug fixes in languages

Version 2.0.2 [ 24 May 2017 ]

* minor bug fixes

Version 2.0.1 [ 17 April 2017 ]

* Bugfixes for few older MySQL versions
* Bugfix in uploading logo image

Version 2.0.0 [ 6 April 2017 ]

+ Major update, bumped to Laravel 5.4 with extra features and bugfixes
+ PHP7.1 support
+ Better email parsing
+ Better exception handling

Version 1.0.2 [ 17 July 2016 ]

+ Added Guest Live chat
+ Added New ticket through email
* Bug fix for auto updater
* Other minor fixes

Version 1.0.1 [ 4 May 2016 ]

 * Small bugfix in line-breaks
+ Added KB Articles + Announcements to MagicSearch
+ Added One-click update

Version 1.0.0 [ 3 May 2016 ]

 - Inital release of FireHelp

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 7 days if a new version is released. We free support within 7 days.

2. After the purchase is confirmed, download links will be available for 7 days. If a license is required, please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.