Description
Customer Order Cancellation for WooCommerce allows your customers to cancel their orders from the account page. You can provide a full or partial refund to customers and impose a cancellation fee as well.
Installation
- Download the Customer Order Cancellation for WooCommerce .zip file from your WooCommerce account.
- Go to WordPress Admin > Plugins > Add New and Upload Plugin > Choose File (for the file that was downloaded).
- Install Now and Activate the extension.
Configuration
Within the admin panel, go to WooCommerce > Settings > Cancel Order tab. The following settings are available:
Order Cancellation Settings
- Display Cancel Button (display the cancel button for selected order statuses)
- User Role (display cancel button for selected user roles)
- Applied On (Select products or categories to apply order cancellation setting)
- Non-Refundable Products (selected products will not be refunded)
- Show Non-Refundable Label on Shop Page (Check this to show a non-refundable product label below products on the shop page.)
- Cancellation Reason (enable the checkbox to display and receive the cancellation reason)
- Cancellation Reason Options (add cancellation reasons one line per row)
- Immediate Cancellation (select this option for orders to be canceled immediately after submitting a cancellation request)
- Cancellation Message Request (This message will be shown whenever a customer sends a cancellation request)
- Hide Cancel Button (option to hide the cancel button after a certain period of time)
- Customer Note (Add a note for the customers that will appear in the cancellation popup)
- Send Emails to Customer (select this option to send order cancellation request emails to customers)
- Send Emails to Owner (select this option to send an email to the owner)
- Enter Cancellation Fee (set cancellation fee in percentage)
- Refund Partially (Click on the checkbox to enable partial refund otherwise there will be a full refund)
- Enter Cancel Button Text (Set custom text for the cancellation button)
- Enter Minimum Amount to Enable Order Cancellation (option to set the minimum order amount to enable the order cancellation button)
- Select Cancel Button Background Color (Choose the background color of the cancellation button)
- Select Button Text Color (Set the custom text color of the order cancellation button)
